Haven Riviera Cancun Resort & Spa
Location
- 12 km from Cancun/Mayan Riviera airport
- Located directly on the beach
- Puerto Morelos
Address
Hotel description
Find your personal sanctuary and tranquility at this intimate adults-only all-suite beachfront resort. Surrounded by pure luxury and being pampered by attentive experienced staff will help you to explore new levels of exclusive services and personalized amenities. Enjoying the finest resort facilities, indulge in opulent accommodations, unique fusion cuisine and unparalleled spa experiences. Only at Haven Resort & Spa will you discover what a real all-exclusive experience is all about - fulfilling your every vacation desire.
Meal and beverage plans
All Inclusive Plan
- 24 hour all-inclusive food & beverage concept including selected premium cuts & spirits
Additional inclusions
- WiFi throughout the property
- Beach concierge and pool service
- 24 hour complimentary room service
- Pool & Spa Concierge
- Maid service twice daily including turn down service
- Pillow menu
- Personalized aromatherapy in room
- Personalized mini bar in rooms
- Nespresso machines in all suites
Upgrade your stay
Upgrade to Serenity Club ($)
Elevate your stay at Haven Riviera Cancun in one of the exclusive Serenity Club Oceanfront Suites with exclusive VIP amenities and services including:
- Private check-in lounge experience with refreshing cocktail
- Dedicated personal concierge service throughout your stay
- Welcome amenity and a personalized appreciation letter
- Luxurious King or two Queen beds with premium pillow menu
- Personalized mini-bar, restocked daily
- Access to the exclusive Serenity Club Lounge, a relaxing area with TVs, games and more, providing a selection of wines, premium spirits, and small bites throughout the day
- Premium aromatherapy in each guest suite and Haven’s signature toiletries
- Exclusive à la carte breakfast and lunch options, served at Vistas
- Exclusive à la carte breakfast and dinner options, served at Tahani
- 10% discount on spa treatments
- Complimentary green fees at El Tinto Golf Course, with cart included*
- 30-minute per stay hydrotherapy or sauna/steam circuit sessions at MySenses Spa**.
* Free green fees are complimentary for all guests of Haven Riviera Cancun. Guests staying in the Serenity Club for a minimum of 3-nights will also receive one (1) complimentary cart per round. If staying 4-7 nights, guests will enjoy (2) carts during their stay/play. Guests staying in the Serenity Club for 8 nights or longer will receive three (3) carts per stay/play.
** 1 session per person for guests who stay 4 nights or less. Two sessions per person for guests who stay 5 nights or more.
Best For...
Earn more with Aeroplan
Exclusive perks
Adults-only
Spa
Luxury
Wedding & honeymoons
Ecolabel hotels
LGBTQ2+ Resorts
Promotions
Golf
Important Notes
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Haven Rivirera Cancun is a 100% smoke free building. Smoking is permitted only in designated outdoor areas. Smoking is not permitted in guest rooms including balconies and terraces.
Junior Suite Garden View
Junior Suite Partial Ocean View
Junior Suite Partial Ocean View Double Beds
Pure Wellness Junior Suite Partial Ocean View
Romance Junior Suite Partial Ocean View
Junior Suite Swim-Out Garden View
Junior Suite Swim-Out Partial Ocean View
Romance Junior Suite Swim-Out Partial Ocean View
Serenity Club Partial Ocean View King Bed Junior Suite
This room includes extra perks as part of this hotel’s Upgrade to Serenity Club ($) program.
Serenity Club Partial Ocean View 2 Queen Beds Junior Suite
This room includes extra perks as part of this hotel’s Upgrade to Serenity Club ($) program.
Serenity Club Ocean View King Bed Junior Suite
This room includes extra perks as part of this hotel’s Upgrade to Serenity Club ($) program.
Serenity Club Ocean View 2 Queen Beds Junior Suite
This room includes extra perks as part of this hotel’s Upgrade to Serenity Club ($) program.
Serenity Club Junior Suite Ocean Front
This room includes extra perks as part of this hotel’s Upgrade to Serenity Club ($) program.
Serenity Club Romance Junior Suite Ocean Front
This room includes extra perks as part of this hotel’s Upgrade to Serenity Club ($) program.
Serenity Club Swim Out Partial Ocean View King Bed Junior Suite
This room includes extra perks as part of this hotel’s Upgrade to Serenity Club ($) program.
Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite
This room includes extra perks as part of this hotel’s Upgrade to Serenity Club ($) program.
Serenity Club Junior Suite Swim-Out Ocean Front
This room includes extra perks as part of this hotel’s Upgrade to Serenity Club ($) program.
Serenity Club Romance Junior Suite Swim-Out Ocean Front
This room includes extra perks as part of this hotel’s Upgrade to Serenity Club ($) program.
Serenity Club Partial Ocean View Connecting Junior Suite
This room includes extra perks as part of this hotel’s Upgrade to Serenity Club ($) program.
Serenity Club Ocean View Connecting Junior Suite
This room includes extra perks as part of this hotel’s Upgrade to Serenity Club ($) program.
Serenity Club Swim Out Partial Ocean View Connecting Junior Suite
This room includes extra perks as part of this hotel’s Upgrade to Serenity Club ($) program.
Restaurants & Bars
Restaurants
- Flavours - Buffet - International
- Olios - À la carte - Mediterranean
- Agua Bendita - À la carte - Mexican steakhouse
- Satsu - À la carte - Asian
- Vora Mar - À la carte - Italian Trattoria
- Tahani - À la carte - International - Exclusive to Serenity Club guests
- Vistas Restaurant - À la carte - Exclusive to Serenity Club guests serving breakfast and lunch
- Mistral - Snack bar
Bars
- Pool Bar
- Coffee bar
- Nightclub
- Swim-up Bar
- Mixology Bar
Activities
Pools
- Whirlpool
- Outdoor pool
Motorized and non-motorized water sports
- Scuba diving ($)
- Watersports centre
Land activities
- Cooking lessons
- Board games
- Tennis
- Basketball
- Cocktail lessons
- Beach volleyball
- Table tennis
- Table games
- Mixology
Entertainment
- Live music
- DJ parties
- Macramé workshops
Golf
Health and Relaxation
- Fitness centre
- Spa ($)
- Pilates class
- Yoga
Other facilities & services
- Dry cleaning
- Wedding packages and services ($)
- Beauty salon
- Car rental service
- Meeting facilities
- Laundry service
- Event catering and Banquet facilities
- Temazcal experience
- Resort boutique and shops
Environmental Sanitation Fees
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Non-Smoking Policy
Haven Rivirera Cancun is a 100% smoke free building. Smoking is permitted only in designated outdoor areas. Smoking is not permitted in guest rooms including balconies and terraces.
Earn more with Aeroplan
With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.
- A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
- Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
- Valid for travel completed by December 31, 2025
Exclusive perks
This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.
This resort includes the following perks:
- US$100 resort credit
- Priority luggage delivery
Valid for travel completed by October 31, 2025. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply.
Adults-only
This resort accommodates guests aged 18+ or 21+ only.
Spa
Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.
Luxury
Treat yourself to luxurious features like gourmet dining, 24-hour room service, spacious rooms, free WiFi, and more.
Wedding & honeymoons
This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.
To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.
Ecolabel hotels
This hotel has declared its commitment to one or more ecolabels endorsed by the Global Sustainable Tourism Council.
LGBTQ2+ Resorts
All members and allies of the community are welcomed at this LGBTQ-friendly resort.
Golf
Free green fees are complimentary for all guests of Haven Riviera Cancun.
Guests staying in the Serenity Club for minimum of 3-nights will also receive one (1) complimentary cart per room. If staying 4-7 nights, guests will enjoy (2) carts per room. Guests staying in Serenity Club for 8 nights or longer will receive three (3) carts per room. This offer is non-transferable.
Reservations for all tee times need to be prearranged with the Golf Concierge at the resort. Groups over 12 players and VIP arrangements are also available for an additional fee. Consult with the Golf Concierge. Transfers can also be arranged with the resort Golf Concierge.
- Rates, terms and conditions only valid for El Tinto Golf Course at Cancun Country Club
- Rounds of golf are per person and not transferable to other persons
- Reservations to be made with the concierge of the hotel
- Cancellations more than 24 hrs. in advance will have no penalty
- Cancellations within 24 hrs. of Tee-time will have a penalty of $75 USD per person per round
- Cart Fee to be paid at the Pro-Shop. Cart fee includes one bottle of water per guest, towel, 20 practice balls, golf tees and access to club facilities.
- Prime Time Cart Fee Year Round $75.00 USD per person per round
- Twilight Cart Fee Year Round $55.00 USD per person per round
- Junior Cart Fee Year Round $40 USD per person per round
- Rider Cart Fee Year Round $35.00 USD per person per round
- Rental Clubs are available for $50.00 USD per set per person. These clubs are current professional models. Each player needs to play with their own set of clubs.
- Rental shoes (Adidas) are available for $25.00 USD each player.
- There is a mandatory dress code. 1) Polo type shirt with a collar. 2) Bermuda shorts or trousers (men). 3) Shorts/skirts or pants for ladies. Everyone requires suitable footwear. No t-shirts, tank tops, bathing suites, jeans/jean shorts
- Transportation to the golf course is not provided, however the concierge can assist with those arrangements
- Additional charges will be the responsibility of the guest.
- Non-transferable and no cash value.
- All prices are subject to change without prior notice.